Alliance Wholesale Support

Click on the category to browse FAQs.

Access Control (2)

Controllers, Keypads, Locks etc

IT2002.NET

sTouch-sKey Access
Firmware (15)

Firmware

HD-IPC-HDW2431R-ZS Firmware

IPC-HDW4421MP Firmware

NVR V4.0 Firmware for NVR4XXX-4KS2

NVR V4.0 Firmware for NVR5XXX-4KS2

NVR5432-16P-4KS2 Version 3
Intercoms (4)

All things to do with Intercoms

Dahua Configuration Guide for SIP intercoms

Dahua Wiki: Intercom Installation Guide + Manuals Quick Link

How to Enable Push Notifications in Mobile App

Introduction to and Configuration of SIP Intercoms
Intrusion Alarms (11)

All things to do with alarms in general and Risco in particular. Includes VuPoint cameras and Vupoint NVRs

NEMA Guide on Proper Installation of Smoke Detectors

Risco Agility4 User Manuals

Risco Config Software- Software and Installation and user manual

Risco Installer cheat sheets

Risco Installer manuals
Rako (1)

Rako Lighting/ Home Automation

Rako Guides
Software Tools (4)

Software tools and calculators that are useful for CCTV, access control, alarms and IP networking in general

Dahua Toolbox

Fern NetVideo smart client

Fern SearchConfig Tool

SmartPSS
Support Documents (18)

Here you will find documents related to your NVR/XVR/DVR needs.

Account Application

Dahua Camera Bracket Selection Guide

Dahua Camera factory reset documentation

Dahua CCTV Password Initialisation and Recovery Process

Dahua Recorder - All in 1 guide.

Please Wait!

Please wait... it will take a second!